PRIVACY POLICY

At Maxi & Co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment providers)
Order history and purchase details

We may also collect limited technical information such as your IP address, browser type, and device information to improve our website experience.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Communicate with you about your purchase
Respond to enquiries or customer support requests
Improve our products, services, and website
Send promotional emails (only if you have opted in)

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with trusted service providers such as:

Payment processors
Shipping partners (e.g. Australia Post)
Website hosting and email service providers

These partners are required to keep your information secure and use it only for necessary services.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. All payments are processed through secure third-party platforms, and we do not store your payment details.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Request deletion of your personal information (where applicable)

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: anj.thapa317@gmail.com
Business Name: Maxi & Co
Location: Melbourne, Australia